Shipping policy

Shipping within Australia

• Orders are processed within 1–3 business days.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

• Free Standard Shipping on all orders over $150 AUD.

International Shipping

• Orders typically arrive within 7–14 business days, depending on destination.

• Shipping costs are calculated at checkout based on location and weight.

• Customers are responsible for any customs duties, taxes, or import fees.

• Kaluah Boutique is not responsible for delays caused by customs or local carriers.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking details. Please allow up to 24 hours for tracking to update.

Incorrect or Incomplete Addresses

Please ensure your address is correct at checkout. Kaluah Boutique cannot be held responsible for orders delivered to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order is lost or arrives damaged, contact us within 7 days of delivery at hello@kaluahboutique.com so we can help resolve the issue.